1 x Permanent Part-Time – 3 to 4 days/week +
1 x Maternity Leave Cover Contract 6-12 Months

About Us

Western Private Hospital, located in Footscray, is a 62-bed private acute hospital and is the longest serving private hospital in Melbourne’s west providing much needed services to the people in the expanding North West and Western regions of Melbourne and surrounding areas.

WPH’s facilities include four Operating Theatres, CSSD, Day Procedure Unit, Day Oncology Unit, Overnight Ward for CCU, HDU & Surgical patients, Cardiac Catheter Laboratory, Specialist Consulting Suites, PET Centre/Nuclear Medicine and supported by pathology, pharmacy, radiology and radiation therapy services.

About the Role

We have an opportunity for a highly motivated and experienced medical administrator to join Western Private Hospital.  The role is responsible for providing reception, bookings and administrative support to the Nuclear Medicine / PET Centre team to provide excellent patient care and oncology imaging services to Western Victoria.

You are the first point of contact at the PET Centre, responsible for –

• ensuring patients feel comfortable and are clear on the process of their visit
• providing exceptional customer service to referrers
• ensuring all patient information is up-to-date and accurately recorded
• billing patient accounts and submitting online claims to Medicare
• report distribution and liaising with other imaging/pathology providers to source outside reports
• (with training) handling referrals and scheduling bookings

Working as part of a job sharing arrangement across Monday to Friday with working hours ranging between 8am-6pm.  Minimum 3 days/week with some weeks requiring more days during increased activity and to cover leave.

About You

You are empathetic and have well-developed communication and interpersonal skills.

You are able to handle the fast pace and multiple demands of this position by being able to prioritise tasks appropriately with a positive attitude and strong work ethic.

You are able to work autonomously with minimal supervision.

You have a genuine interest in expanding your knowledge.

Selection Criteria

• Personable and patient friendly with an empathic and attentive personality
• Previous medical &/or radiology administration experience would be highly regarded but ongoing training is happily provided to enthusiastic candidates
• Demonstrated high attention to detail and able to follow work procedures and processes
• Willingness and ability to learn and complete new tasks and the flexibility to embrace changes
• Sound knowledge of medical terminology (or enthusiasm to learn)
• Excellent time management skills & the ability to prioritise workload under pressure
• High level professional, efficient and effective communication and interpersonal skills
• Very strong computer literacy skills using Word, Excel, Outlook (monitoring multiple email inboxes)
• Medical software experience, including proficiency with patient management systems such as WebPAS and Genie, as well as a Radiology Information System (RIS) such as Karisma, Promedicus, CRIS or other similar systems is highly desirable

We are looking for a stable long term applicant with a strong work ethic to join us. This is an exciting opportunity for a customer-focused professional who thrives in a fast-paced environment and is committed to delivering exceptional service. You will be part of a team that are passionate about what they do and the difference that they make every day.

Some Benefits of Working at WPH include:

• Collaborative and supportive workplace culture
• Great work/life balance – no weekends or public holidays + enjoy time off during Xmas/New Year close down period
• Close proximity to public transport and subsidised car parking
• Access to a range of health & well-being initiatives, staff discounts and benefits inc. access to confidential counselling services through our EAP for personal and professional support; discounts for physiotherapy/myotherapy/massage services & discounted rates for care in our hospital

Everyone who joins Western Private Hospital –

• Must provide a National Police Check conducted within the previous 6 months and evidence of Australian Residency / Full Working Rights such as Australian passport, birth certificate, citizenship or VEVO/Visa Grant Details (No Sponsorship available)
• Must have yearly Influenza vaccination (subject to reasonable exemptions per WPH policy) and provide proof of immunisation against, or immunity to, infectious diseases as required per the Health Services Act 1988 (Vic) – NOTE: for this role immunisation requirements are Risk Category C (minimal patient contact) 

For more information about WPH please visit our website at www.westernprivatehospital.com.au

 

APPLICATIONS CLOSING DATE:  26th April 2026 (or earlier if position is filled)

Interested? … then apply now –

Submit your application via recruitment@westernprivate.com.au

All applications must include the following information so we can assess your suitability =>

your current CV / Resume and a covering letter (maximum of one page) detailing your reasons for applying for this position; and why your skills, experience and personal qualities make you the best person for the role.

 

WPH is committed to a diverse and inclusive workplace and to ensuring a safe environment for children and young people.  We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and LGBTQIA+ community and people with disability to apply.

NOTE:

Should suitable candidates be identified, shortlisting and interviews may commence prior to the advert closing so early applications are encouraged.

Due to high volume of applications, only successful applicants shortlisted for interviews will be contacted.

We will not accept unsolicited CVs from recruitment agencies/third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CVs sent directly to line managers.