Patients & Visitors

Thank you for choosing Western Private Hospital (WPH) for your upcoming treatment. We hope your stay will be as comfortable as possible.

We recognise that hospitalisation can be stressful for patients and loved ones.  At WPH we care for both adults and children.  Our hospital has been designed with a lot of thought ensuring our facility offers all the amenities and comforts of home whilst providing the latest in hospital infrastructure and equipment.

Here at WPH we want to help you to be as prepared as possible for your stay. Hopefully this section will provide you with some answers to some of the more common questions you may have. If you have any further queries, please phone 03 9318 3177 or email us at

If you are looking for information on how to find Western Private Hospital or important phone numbers, this information is on our About Us sections

In this section you will find information on all the things you need to think about, plan and organise before you are admitted to WPH, what to expect during your hospital stay, the services available to assist you when you leave and important things to know about your hospital and other medical accounts.

There are several booklets and forms available to download if you did not receive them from your doctor as well as information on the Hospital’s amenities that may be of interest to you throughout your stay. There is also information on accommodation options for patients and family members who wish to be closer to the hospital during a stay.

Additional information is available for the following specific groups of patients in the Our Services sections, or via the links below:

When you arrive

Please attend Reception on the ground floor inside the Marion Street entrance. Reception staff will finalise your admission papers before arranging for you to be escorted to the appropriate ward.

If you are attending the hospital for a sleep study, admission time is between 7 – 8pm and as our Reception closes at 6pm, please proceed directly to the Nurses Station on Level 1.

If you are unable to keep your appointment for admission or if you have any queries about your admission process, please contact us as soon as possible on 03 9318 3177.