While a patient at Western Private Hospital you can expect to receive the best care our staff can provide.
Here, at Western Private Hospital, we are fully supportive of the Australian Charter of Healthcare Rights. Should you wish to hear an audio version of the Charter or review the Charter in a language other than English, please visit https://www.safetyandquality.gov.au/national-priorities/charter-of-healthcare-rights/australian-charter-of-healthcare-rights-alternate-versions/
While, a patient to help us to treat you, you have a responsibility to;
- provide to the best of your knowledge, accurate and complete information about your present complaint, past illnesses, hospitalisations, medications and other matters relating to your health
- advise if you understand your treatment and what is expected of you; follow the treatment plan as recommended by your medical practitioner and nurses. You are responsible for your actions if you refuse treatment or do not follow instructions
- be considerate of the rights of other patients and staff
- respect the property of others and the hospital
Our commitment to all patients is to be honest with you in the unlikely event that things don’t go to plan with your healthcare. This is called open disclosure.
Attached is a brochure explaining open disclosure in greater detail. If you have any questions during your stay please speak with the Nurse in charge.